How long does delivery take?

It depends on your address and on the delivery option the operator agrees with you on the call. Ask the operator about the expected arrival for your area — they see the current options of the seller.

Can I check the parcel before paying?

Ask the operator on the call about the receiving conditions for your area. Payment is always made on delivery, so you see the parcel before you pay.

Who do I contact about a delayed parcel?

Contact the seller's operator — the number that called you to confirm the order. The seller ships the parcel and sees its status. You can also write to info@herbalasia360.com and we will forward your question.

Delivery and payment

Who delivers the order

HerbalAsia360 does not store or ship products. Every order is processed and shipped by the seller of the product in your country. The seller's operator calls you after you leave the form and agrees the most convenient delivery option for your address.

Payment on delivery

You pay in cash when the parcel arrives, in the currency of your country: rupiah in Indonesia, baht in Thailand, ringgit in Malaysia and Singapore dollars in Singapore. There is no prepayment and no online card payment on our site.

Price and number of packs

The price on a product page is the seller's promotional price at the time of publication and may change. The operator confirms the final amount and the number of packs on the call before the parcel is sent, so you always know what you will pay at the door.

Delivery areas

Sellers deliver across most of their country. Some products are not delivered to certain regions — when that is the case, the product page says so in the delivery section, and the operator will tell you on the call if your address is outside the delivery area.